About Overpromise Survey

Welcome to OverpromiseSurvey.com!  This unique web survey is a powerful brand building tool, yet it is quick and easy to use.  The questions probe the strength of your brand and how it is perceived by employees, customers and potential customers.  It will help you to determine how different your brand is from your competitors and where you have opportunities to improve.  It will show you through detailed reports how your product, systems and human touchpoints support or detract from your brand image.  It will also show you how your customers rate the overall experience of their interactions with your company.  This survey is based on the book "Overpromise and Overdeliver" by Rick Barrera.  Take the survey and see what you think.  IT"S FREE! Then invite your customers and employees to take the survey on your brand.  You will quickly learn what you can do to improve your service and increase your sales.

We suggest you conduct a baseline survey now and then re-survey each quarter to see what progress you have made.  The database will retain all of your data and the reporting tools will highlight strengths and opportunities.  This is the only brand survey designed to help you Overpromise and Overdeliver so get started right now to improve your service, increase your sales and build a world class brand!